The Woodruff Companies - Apartment Customer Satisfaction Form

Back to Resident Services

Customer Satisfaction Form

Woodruff Property Management Company strives to provide you with an exceptional living experience. Your happiness in your home is important to us! Please take a minute to complete the Resident Satisfaction Survey. Your comments and suggestions are appreciated and we will respond to your survey if you provide contact information.

Your Apartment Community:

Leasing Experience:	Rate 1-5, 5 being the best
Leasing agent was friendly and sincere:
Leasing agent was knowledgeable and helpful:
Overall Leasing experience:
Comments about your leasing experience:

Move in Experience:	Rate 1-5, 5 being the best
Leasing agent explained and answered all questions about your lease:
Leasing agent walked your new home with you and answered all questions about your new home:
Your new home was clean and in good working condition when you moved in:
Overall move in experience:
Comments about your move in experience:

Cleanliness and appearance of community:
Comments:

Maintenance Service:	Rate 1-5, 5 being the best
Maintenance request was responded to in a timely matter:
Maintenance staff left work area clean:
Maintenance request was repaired to your satisfaction:
Comments:

Would you recommend your Woodruff Property Management Apartment Home to a friend?	Yes No
Additional Comments:

What is your favorite amenity? (1 is least favorite, 5 is most favorite)
Fitness Center	Concierge Services
Business Center	Lakes/Ponds
Tennis Court	Picnic Area
Basket Ball Court	Playground
Sand Volleyball Court	Pool
Raquet Ball Court	Parties and Social Activities
Putting Green

What amenity(s) would you like to see added at your community?

Based on the quality of your apartment home, and the level of service you have received, if your lease were expiring today, would you renew your lease?	Yes No
Why or Why not?

Do you have any ideas or suggestions that would enhance your living experience at your community?

If you would like to recognize a Woodruff associate for going "the extra mile", please use the space below to do so.

Name (Optional):
Email Address
Apartment #
Phone #